Iran’s Communication Regulatory Authority has released the results of its third nationwide survey on customer satisfaction with broadband Internet services.
CRA deputy director Mehrdad Vaisi said in a note that during the six months to Sep. 22 thousands of Internet users from 31 provinces were asked about the general quality of services, speed, costs and after-sales services offered by the local ISPs, CRA.ir reported.
Such public surveys can and must help create a more transparent environment in the domestic Internet service providing sector and help boost competitiveness among the ISPs. The results of the survey are accessible on itmon.cra.ir. This is the third such survey by CRA.
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