The emergence of ride-hailing services has presented citizens with a variety of comforts among which is facilitating the retrieval process of items lost on a ride, in contrast with the old-school taxi services void of driver and passenger profiles making the task rather impossible.
Masoud Nazari, deputy director of major Iranian ride-hailing app Snapp, says that lost and found cases make up a large share of reports submitted to the company’s customer services team.
He adds that certain measures have been integrated into Snapp’s customer services system to help tackle possible complications, reported Mehr News Agency.
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