Shortages Plague Social Emergency Centers

The social emergency hotline, 123, lacks enough telephone connections and vehicles to meet demand, according Hossein Asad Beygi, head of the Social Emergency Response Center.

To make matters worse, emergency centers are also understaffed, particularly in the capital.

“Tehran centers are still offering quality service despite the lack of workforce,” he told IRNA

Emergency centers were launched recently in five regions in Tehran Province, including Baharestan, Pishva, and Fardis.

The Social Emergency Office was established in 2008 to offer social and psychological services to people at risk of social harm. The centers deal with problems such as family disputes, marital discord, domestic violence, child abuse, runaway children, and suicide attempts. Those interested can visit the centers in person  to seek advice.