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New Smart System to Help Pursue Complaints Over Online Purchases

New Smart System to Help Pursue Complaints Over Online Purchases
New Smart System to Help Pursue Complaints Over Online Purchases

With the new smart system for filing after-purchase complaints, customers dissatisfied with their purchase can file a complaint against that online company.
“With the smart system for handling complaints against internet businesses and online collective arbitration [CODR], people can check the [seller’s] identity information and violations before buying products online,” the head of E-Commerce Development Center said, referring to the process of filing smart complaints against internet businesses.
“This system is aimed at resolving after-purchase complaints and disputes online,” Ali Rahbari said at the unveiling ceremony of the CODR, Ibena reported. 

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