A ll state executive bodies and employees of government organizations are mandated to get trained in information technology, according to Alireza Shahpari, head of the Department for Developing Electronic Governance at the Management and Planning Organization.
The entire government body will undertake the ITIL course: 18 hours for senior directors, 146 hours for IT managers and experts, and 60 hours for general state employees, reports ICTNA.
ITIL stands for Information Technology Infrastructure Library, and is a set of practices for IT Service Management (ITSM) that focuses on aligning IT services with the needs of business.
“The department was formed in line with the roadmap for e-governance and its implementation is currently on the MPO agenda,” Shahpari said at a conference on e-governance in Gilan University, Rasht, in Gilan Province.
According to the directive issued by government spokesperson and head of MPO, Mohammad Bagher Nobakht, executive bodies must be compatible with e-governance and their infrastructure modified based on information technology, he said.
E-government is a new platform by which the public sector can serve the people more effectively and efficiently through online services on the Internet.
The measure is the second since the International Compulsory Driving License (ICDL) program, which defines the skills and competencies necessary to use a computer and common computer applications, made compulsory for every employer almost a decade ago.
“The Trade Promotion Organization of Iran was directed to create an online center to respond to applications; additionally, the National Library and Archives Organization of Iran was stipulated to digitalize deed registrations and documents and offer mobile phone services,” he added.
Revamping System
Noting that the current structure of state organizations cannot meet the demand of information technology and communication, Shahpari said e-governance is aimed at revamping the national administrative system, to enable it to join the digital world. A directive has been issued to all executive bodies vis-à-vis subject matter to be covered.
E-governance interacts with citizens, business and employees and involves three main links: Government to Citizen (G2C), Government to Business (G2B) and Government to Employees/Public Servants (G2E), and employs the SWOT (Strengths, Weaknesses, Opportunities and Threats) analysis and PEST (Political, Economic, Social and Technological) determinants to evaluate the current state of e-government in Iran and its preparedness. It has been commissioned in 18 ministries.
“Nearly $15.3 million (520 billion rials) was allocated for e-governance in this year’s budget,” he said, adding that all executive organizations are required to work according to global standards.
