TripAdvisor has released a list of top 10 airlines as reviewed by its users and Emirates, the world's largest airline, has been named as the best.
The travel site, known for its consumer reviews on hotels and attractions around the world, opened itself up to airline reviews last year, News.com.au reported.
“We are proud to announce the inaugural Travelers’ Choice awards for airlines to help travelers make the most well-informed air travel decisions, based on the experiences of the global TripAdvisor community,” said Bryan Saltzburg, senior vice president and general manager for TripAdvisor Flights.
Emirates was not only named world’s best airline, but also took out best first class and best economy class.
The world’s top airlines included Singapore Airlines in second place, Brazil’s Azul airline in third place, JetBlue from the USA in fourth place and Air New Zealand in fifth.
Emirates is no stranger to awards, as it was named the best airline at the World Airport Awards last year, the fourth time it bagged top place since the awards began 15 years ago.
The TripAdvisor awards were based on the quantity and quality of airline reviews and ratings submitted by travelers worldwide over the last 12 months and the winners were praised for having outstanding service, quality and value.
More surprisingly, Russia’s Aeroflot won best business class and favorite Air New Zealand took out best premium economy.
“The airline industry is investing billions of dollars in new aircraft and service enhancements to differentiate the flying experience and these awards recognize the carriers offering the very best experiences and value to the travelling public,” says Saltzburg.
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