Delta Grounds Flights Due to Power Outage Problems

Delta Grounds Flights Due to Power Outage Problems

Delta Air Lines has grounded flights and predicted widespread cancellations on Monday, disrupting the travel plans of thousands of passengers, after a power outage hit its computer systems globally.
The Atlanta-based carrier said the outage began at around 2:30 a.m., though it was unclear how that affected the company’s global computer systems. Flights already en route were operating normally, but others were delayed or cancelled, AP reported.
The massive outage threw the airline back to the days of yore in aviation travel, where many things were done manually. In Richmond, Virginia, boarding passes were written out by hand. In Tokyo, a dot-matrix printer was resurrected to keep track of passengers on a flight to Shanghai. In New York, self-service check-in kiosks were dark. And the technology that was working was giving inaccurate information. Flight status systems, including airport screens, were incorrectly showing flights on time, something the company was trying to address.
“We apologize to customers who are affected by this issue and our teams are working to resolve the problem as quickly as possible,” the company said in a statement.
Early confirmation of the troubles first came in an official account that responds to customers via Twitter. The company had said its IT systems were down “everywhere” and “hopefully it won’t be much longer”. Several applications were affected, including the company’s website.
The company said travelers will be entitled to a refund if the flight is cancelled or significantly delayed. Travelers on some routes can also make a one-time change to the ticket free of charge.

Short URL : http://goo.gl/WEL0jB
  1. http://goo.gl/pFLdck
  • http://goo.gl/aeitTd
  • http://goo.gl/ILsGtR
  • http://goo.gl/A7HiaJ
  • http://goo.gl/njuJzs

You can also read ...

Alwaleed bin Talal Hung Upside Down and Beaten by US Mercenaries
Crown Prince Mohammed bin Salman must be worried that some of...
Michael Flynn's Lawyers Sever Ties With Trump
The legal team of former national security adviser Michael...
SPD Says Ready for Talks to End German Political Crisis
Germany's Social Democrats (SPD) said Friday they were ready...
Fears of Violence as PNG Forces Attack Refugee Camp
Concerns for the safety of hundreds of refugees have been...
Myanmar, Bangladesh Sign Rohingya Return Deal
Bangladesh and Myanmar have signed a deal for the return of...
Pope Criticizes Politicians for Stoking Racism Over Immigration
Pope Francis on Friday excoriated politicians who foment fear...
Militants Kill 235  in Mosque  Attack in Egypt's  North Sinai
Militants killed 235 people at a mosque in Egypt’s north Sinai...
Sound Heard in Argentine Sub Search Was Likely Explosion
An apparent explosion occurred near the time and place an...