10991
CBI Addressing Fraud, Complaints
Economy, Business And Markets

CBI Addressing Fraud, Complaints

The Central Bank of Iran warned commercial banks of an increase in forgery and fraudulent activities in the banking system.  In a statement released by the CBI on Tuesday the regulator urged bank employees to watch out for, and warn customers of the possible avenues for banking fraud.  “These include the use of text messages that could entice customers to give away their account info; misuse of point of sales terminals and automated teller machines; forgery of various identity documentations and checks; identity theft of government officials; use of counterfeit money and banking checks,” the statement said.  The CBI also issued instructions on how to handle customer complaints of credit institutions, to the banking system on the same day. According to the instructions, customers are to file their complaints with their banks at first. The bank or credit institution must give a written answer to the customer within 30 working days from filing the complaint.  If not satisfied, the customers can send their complaint along with the lender’s response to the CBI’s supervisory office. The institutions then have 10 days to carry out the CBI’s verdict on the complaint or appeal to the central bank. The supervisory office’s decision will be final.

Short URL : http://goo.gl/iyoaaR

You can also read ...

First Vice President Es'haq Jahangiri on Monday officially...
Exporters and even local traders say they have put everything on hold for now until the dust settles on the new normal.
The foreign exchange market recently went in a frenzy, with...
Jahangiri officially notified the process of repatriation that obligates exporters to return 95% of their currency yields.
When President Hassan Rouhani’s administration decided to...
GM has sought wage concessions from its labor union as well as government funding and incentives to save its remaining three South Korean factories.
General Motors Co’s South Korean unit on Monday said it has...
Snapp, Iran’s First Unicorn Startup?
The widely used ride-hailing application Snapp will pursue new...
Subsidized Currency for Specified Imports
The head of Management and Planning Organization has presented...
Gov’t Weighing Impact of Forex Measures on Trade
The government is assessing the effect of unified exchange...
Iran Business Environment Improves
Iran’s National Business Environment Index improved slightly...

Trending

Googleplus