An official with the Ministry of Industries, Mining and Trade has rejected reports published in sections of the media that Afra Motor—local representative of Volvo in Iran— has been allowed to resume operations in Iran.
Website of the Iranian Guilds Association, which lists foreign companies that are legally permitted to operate in the country, says that the firm has not yet been cleared, ISNA reported.
Yadollah Sadeghi, head of the head of the guilds center affiliated to the ministry, noted that the information on the site is "credible" and is the only source from which the media can get reliable information related to the issue.
The ministry had canceled Afra's work permit following complaints from customers that the company had refused to offer after-sales services, the Financial Tribune reported on January 8.
Several people had filed complaints with Iran's Organization for Protection of Consumers and Producers Rights, which in turn demanded the company's permit be suspended until further notice.
The website indicates that the company's permit, which was valid up until March 2020, has now been canceled. An informed source said the company must "attend to customer complaints, ensure their satisfaction and fix its after-sales system," before it can resume operating in Iran.
Volvo prices in the market remain steady despite the ban on Afra Motor, according to several online car selling portals.
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